Shipping & Returns

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Shipping

Cellular-Boost.com strives to provide the best customer service possible. We accomplish this by answering all your questions immediately either by phone or e-mail.  We ship all orders quickly and by offering a simple, hassle-free shopping experience.

Cellular-Boost.com carries a great selection of novelty products. Cellular-Boost.com prides itself on being the quickest solution for your novelty needs. At Cellular-Boost.com, customer service is our highest priority and we are committed to providing you with quality products at affordable prices.

If you find or have an issue with our products, simply contact us and return the unused product within 30 days for a full refund. We thank you for your patronage and look forward to filling your order to your utmost satisfaction.

Delivery Of Your Order

We guarantee to process your order and have it ready for shipping within 24-48 hours of receiving payment.

Normal delivery to the US is done with USPS and takes approximately 7-10 business days by Airmail. All International orders are shipped by Airmail and delivery will take between 2-3 weeks. For faster delivery service or tracking delivery, please call toll-free 1-855-922-0525. We use UPS Global Services for Priority Delivery. ***We are not responsible for any duties, taxes, tariffs or customs brokerage fees.

Those who have not received their orders after the scheduled delivery date should notify us immediately so we can investigate the situation for you. **Regularly Airmail shipped items have no guarantee and cannot be tracked.  If your order is not received to your satisfaction, contact us right away and our customer service representatives will gladly assist you.

To notify us of a problem, simply send a copy of your order confirmation, along with a brief description to: info@cellular-boost.com and please have your order number ready.

For all e-mail correspondence, please put your order tracking number in the subject line.

If you do not see your country listed in the Billing information drop-down menu, please contact the Customer Service Department at 1-855-922-0525 or by e-mail.

Please be sure to provide a correct and complete address for shipping.

Payment

All payments will be in U.S. or Canadian Currencies. **Canadian customers must pay all applicable taxes. We accept all major credit cards toll-free at 1-855-922-0525 and through our secure online website, Paypal online and International money orders. Please do not send cash through the mail!

All orders must be paid for before they are shipped. We Do Not accept COD’s.  
 

Returns & Exchanges

Return Policy

Returns are not accepted at this time, unless the item is damaged upon receipt.

Exchange Policy

Exchanges are not accepted at this time, unless the item is damaged upon receipt.

Damaged Merchandise Policy

Upon receipt of a damaged package or item we ask that you contact Cellular-Boost.com immediately and report the damage to our Customer Service Department. A friendly Customer Service Representative will be happy to assist you, and ensure that the damaged item(s) are replaced in a timely manner. We aim to please!

Customer Service:

You may also contact the Customer Service Department, call us toll-free in the United States and Canada at 1-855-922-0525; for those outside of North America, please call 416-922-0525. Feel free to leave us a message if calling after hours.

 

 

 

Privacy Policy / Disclaimer

 

Disclaimer / Terms of use

 

In no event shall Cellular-Boost.com and its affiliates be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if the gag works and has been previously advised of the possibility of such damages, whether an action under contract, negligence, or any other theory, arising out or in connection with the use, inability to use, or performance of the information services, products, and materials available from our Catalogs or our websites. By placing an order with Cellular-Boost.com you agree to our terms and policies. Please email or call us if you any questions. 

 

Cellular-Boost.com Privacy Statement

Our cookies assist us in collecting information on what pages of our website you access or visit and in recording any preferences you indicate on our website. We also use cookies to make your experience on
Cellular-Boost.com more personalized and convenient.

Our cookies cannot and do not retrieve any other data from your hard drive or pass on computer viruses. If you are just browsing our website, a cookie identifies only your browser and not your identity. If you place orders with us, we use cookies to assist in storing your preferences and recording other session information (a "session" is a single visit by you to our website). If you prefer, you can disable cookies on your browser settings. You may, however, still use the
Cellular-Boost.com website, even with cookies disabled.

Update Or Opt-Out

Cellular-Boost.com
also gives users the opportunity to remove personal information from our database to halt future communications and/or to no longer receive our services.  Change or modify your personal information anytime using one of the following four options:

  1. Send an e-mail to info@cellular-boost.com ® with your request.

  2. Visit http://www.cellular-boost.com/ ®

  3. Mail your request to:

    Cellular-Boost.com
    (a division of BRI-GUY Products)
    42 James Street
    Toronto, Ontario
    M8W 1L3  (Canada)

  4. Call 416-922-0525

If you have any questions about this privacy statement, the practices of the site, or your dealings with Cellular-Boost.com ®, we can be easily reached by email at: info@cellular-boost.com ®. We check emails regularly and will respond to all emails within 24 hours of receipt.

Contact Us

If you have any questions about this privacy statement, the practices of the site, or your dealings with
Cellular-Boost.com® contact us at:  info@cellular-boost.com ®.

 

H.S.T. # 86500 7918 RT0003

 

© 2002 Cellular-Boost.com (a division of BRI-GUY Products)

 

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